- Shipping Information
Shipping Policy & Rates - (US Only)
We offer USPS and Fedex shipping options. USPS rates are First Class Mail- $4.98 (3-6 days for delivery after shipment) and Priority Mail- $7.43 (2-4 days for delivery after shipment. Orders will ship within 48 hours. Expedited orders received after 2PM.CST will ship next day. Tracking: It can take a few hours or even a day for shippers to update tracking information. Note: Fedex does not count the day the order is picked up in calculating delivery days. (Also, week-end days not part of calculation). See International Shipping information and rates below the Return Policy.
Return Policy - (US Only)
We offer a 30 day Money Back Guarantee. All products may be returned within 30 days of delivery, provided they have not been opened or seals broken. Shipping and handling is non-refundable. These fees will be deducted from the total amount of the refund. Refunds will be credited to the card originally charged. All returns must have an authorization code. Please contact customer service at 800-605-5032 for code. If product is returned without a code, the refund will not be issued.
We recommend you that ship the return back in the original box and use a tracking method just as UPS. The address to ship the return is on the original box. Once the return has been received and after inspection approval, a refund will be issued within 48 hours.
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DrOhhiraProbiotics.com is independently owned and is an Authorized Distributor of Essential Formulas Incorporated.